Hi Bob,

If you are running the right version of WinQuake you should see a new tool
bar icon "New Events" (if you move the mouse over it) next to the "Event
Report" item. You should also see the "New Event Files" menu item under the
"View" menu. Selecting either the tool bar icon or the menu item your
system should start the PSN Explorer web browser. If it doesn't start, make
sure that the psnexplorer.exe file is in the same directory as winqk32.exe
is in. Also, don't rename either winqk32.exe or psnexplorer.exe. For all of
this to work, the file names must not be changed.

If this doesn't help, is your version of IE 5 a special version for AOL, or
did you download it from Microsoft? In the past I think AOL has had their
own web browser.

-Larry Cochrane
Redwood City, PSN


At 12:10 PM 10/20/99 EDT, you wrote:
>Hi Larry:
>
>I downloaded the new release dated October 14, 1999 for Windows 95 and IE 
>>3.0, but I am not seeing the PSN icon and I get an error message "Unable to 
>open web browser" when I click on HELP (when the browser is open).  I get
the 
>same message when I click on the New File button.  I am using IE 5.0 on
AOL.  
>I went into the WinQuake directory and double clicked on the psnexplorer.exe 
>file and brought up the IE window, but when I tried the link to WinQuake 
>nothing happened.  I tried using Netscape and also got the same error
message 
>that the web browser couldn't be opened.
>
>Is anyone else is having similar problems with the new release?
>
>Thanks.
>
>Bob Laney
>Herndon, VA
>
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